I haven't received my rewards

Rewards distribution will normally be distributed in 7 working days after the end of event, unless there is a violation of the event's terms and conditions.

You can refer to the Terms and Conditions of the event for more information.

To further check your reward status, please have the following prepared before connecting to live chat:

1. Event name

2. Event link

3. Reward type

4. Screenshot of the event/reward