FAQ

How to Make an On-Chain Deposit - Mobile App Tutorial

Here's the step-by-step guide on how to make a crypto deposit (via blockchain or from an external wallet) on Bitget mobile app:

Important Note: Please make sure the identification of your Bitget account is verified before making any deposit.

Step 1:

Firstly, choose [Add Funds] from [Home] page. Next, select [Deposit Crypto].

How to Make an On-Chain Deposit - Mobile App Tutorial image 0

Alternatively, choose [Add funds] from [Assets] page.

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Step 2:

Under [Crypto], select the coin that you would like to deposit.

*Note: Please be informed that some crypto coins might have a temporary suspension and no deposit/withdrawal is allowed at the time being.

Step 3:

Select the chain type that you will use to deposit the specific coin. Please ensure you have selected the same network as the platform/exchange.

The things you have to take note before making a deposit:

1) After Step 2 and Step 3, your Bitget deposit address will be generated. You may either scan the QR code or copy the deposit address and use it as the destination to send the funds.

2) The deposit will be credited to your [Spot Account] by default. You may change it to other account (Funding account or USDT-M Futures account).

3) Each crypto coin has a minimum deposit amount, depending on the coin type and network. Any deposits less than the minimum will not be credited or *refunded*. Please make sure you include the transaction fees before making a withdrawal from other platform.

4) Each deposit/transaction has the minimum required network confirmation. Please note that the minimum required network is different for each crypto coin.

5) You can trade freely within the platform after your deposit has been credited. However, if you want to withdraw the deposited coins from the platform or sell them through P2P trading, you must wait for the required number of block confirmations to reach the withdrawal unlocking confirmation number.

6) Most crypto coin only supports direct transfer instead of transactions generated from smart contract.

Lastly, you may also [Save] a screenshot of your deposit page or [Share Addresses] to any social media / messaging.

Once the deposit has met all the requirements, your funds will be credited to your account.

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